Terms & Conditions
Last Updated: November, 19, 2025
Welcome to Salty Chickadees. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our website or services.
1. General Information
This website is operated by Salty Chickadees. Throughout the site, the terms “we,” “us,” and “our” refer to the business. We offer this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of these Terms and Conditions.
2. Online Store Terms
By using our website, you confirm that you are at least the age of majority in your region or have permission from a parent or guardian. You agree not to use our products for unlawful or unauthorized purposes.
3. Product Information
We do our best to accurately display product descriptions, colors, and details. Because many of our western goods are handmade or uniquely sourced, variations may occur. We reserve the right to discontinue or change products at any time.
4. Pricing & Payment
All prices are listed in CAN unless noted otherwise. Prices may change without notice.
We accept approved payment methods shown at checkout. You agree to provide current, accurate, and complete payment information.
5. Shipping & Delivery
Shipping rates and delivery times vary based on your location and chosen shipping method. Once packages are handed to the shipping carrier, delays or issues are outside our control. Customers are responsible for providing accurate shipping addresses.
6. Returns, Refunds & Store Credit
We offer store credit within 15 days of purchase, subject to the policies outlined in our Refund Policy. Items must be unused, in original condition, and accompanied by proof of purchase. Certain items may be final sale and not eligible for return.
7. Intellectual Property
All content on this website—including text, designs, images, logos, graphics, and product photos—is the property of Salty Chickadees You may not reproduce, distribute, or exploit any content without written permission.
8. User Comments & Submissions
If you submit comments, reviews, or suggestions, you grant us the right to edit, copy, publish, or distribute those submissions. We are not responsible for comments posted by users and reserve the right to remove inappropriate content.
9. Prohibited Uses
You agree not to use the website for:
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Illegal activities
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Violating laws or regulations
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Infringing on our intellectual property
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Uploading harmful code or interfering with site functionality
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Harassing or harming others
10. Limitation of Liability
We are not liable for any damages arising from your use of the website or inability to access it. Use of the site and products is at your own risk.
11. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with an updated date. Continued use of the website means you accept the revised terms.
12. Contact Information
If you have questions about these Terms and Conditions, please contact us at:
dee@saltychickadees.com